您当前的位置:泉州人才网 > 鲤城人才网 > 鲤城企业网 > 鲤城人才招聘 > 石狮明昇铂尔曼酒店 > 招聘: 行政楼层接待

行政楼层接待 面议

不限-不限 不限经验 不限学历
QzRenCai.com 被浏览:
分享
微信扫一扫:分享
↑微信扫上方二维码↑
便可将本文分享至朋友圈
联系方式
张女士
欢迎加入我们
联系方式未公开,请直接投递简历 投递简历
地址:石狮市石泉路329号(塔前车站附近)
职位描述
到岗时间:不限 性别要求:不限性别 婚况要求:不限婚况

石狮市 经验: 学历:大专
Position Summary职位概述: Provides food and beverage service to Executive Floor guests throughout the day, offering polite and courteous service, always maintaining an interested but unobtrusive and never pushy attitude towards guests. Assists EF GSA for daily check in & check out and EF lounge operation. 向行政楼层客人提供餐饮服务,礼貌待客,始终保持良好的态度。协助行政楼层接待做好行政酒廊的日常接待及管理。 1. Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for service provided by the hotel. Provide food and beverage service to EF guests, assists EF GSA for daily check in & check out and EF lounge operation. 确保行政楼层客人入住期间的各项需求能有效满足,向客人提供餐饮服务,协助行政楼层接待做好行政酒廊的日常接待及管理。 2. Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to understands requests , responds with appropriate action and provide accurate information such on outlet hours , special VIP programs , events , etc . 热情友好的问候客人,对客人的合理需求予以积极恰当的回应。准确提供各种信息如:酒店营业场所的营业时间及VIP促销计划等。 3. Promptly answers the telephone, advises other team members of special guest needs and passes the information accordingly. Ensures that the Executive Lounge equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 礼貌的接听所有来电,对于客人的特殊要求予以交接班,确保信息传递的有效性。维持行政楼层设施设备的正常运做和工作区域的清洁。 4. Receives special requests from guests , and responds appropriately or forwards requests to appropriate team members for decisions and actions. 对自己权限范围内不能予以解决的问题和需求,及时反馈给相应部门和人员予以解决。 5. Fields guest complaints , conducting thorough research to develop the most effective solutions and negotiate results . Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning , quality of dishes etc . Remains calm and alert especially during emergency situations and heavy hotel activity . Plans and implements detailed steps by using experienced judgment and discretion . 成着冷静的应对和处理各类客人投诉,如:客人对价格不满,食品质量,空调或供暖系统的不足等。 6. Takes an active role in the team by being kind, cooperative, helpful and never forgetting the person behind the guest. 积极的工作,友好的为客人提供服务。 7. Actively takes part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities. 积极参加所需的各种培训,提高工作能力。 8. Contributes to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 致力于酒店工作,为酒店发展提供建议,有创新精神,为顾客提供品质服务。

求职提醒:求职过程请勿缴纳费用,谨防诈骗!若信息不实请举报。
  • 周边招聘
  • 招聘频道
  • 热门搜索
计算机、互联网、网络招聘 电子商务、销售、营销招聘 通信、电子、科技产品招聘 广告、市场、媒体、艺术招聘 贸易、出口、工贸招聘 服装厂、针织、纺织、皮革招聘 体育用品、户外、运动招聘 鞋业、鞋材、塑胶招聘 包袋、包装、箱包、文具招聘 食品、饮料、茶叶、酒招聘 儿童、玩具、母婴招聘 工艺品、礼品、珠宝招聘 辅料、半成品、模具、材料招聘 五金、管业、塑料、钢材、金属招聘 日常用品、生活用品招聘 水暖、卫浴、居家招聘 电器、家具招聘 汽车、配件招聘 机械、设备、技工招聘 物流、运输、快递、供应链招聘 化工、能源、光电招聘 学校、教育、培训招聘 房地产、工程、房产中介招聘 装修、装饰、建材、设计招聘 医院、生物、制药、健康招聘 金融、财务、银行、信用卡招聘 股票、投资、控股招聘 保险、证券、贷款招聘 政府、协会、服务业招聘 消防、安防、监控招聘 环保、环境、净水、节能招聘 酒店、旅游、农业招聘 足浴、保健、美容、养生招聘 石材、木材招聘 陶瓷、瓷砖招聘 物业管理、保安招聘 企业管理、检测、认证招聘 商贸、百货、商场招聘 生产、营运、采购招聘 公司注册、商标、知识产权招聘 树脂、橡胶招聘 阀门、水泵招聘 电气招聘 店面、连锁招聘 管理、咨询、律师招聘 人力资源招聘 灯饰、照明招聘 人事、行政、高级管理招聘 公务员、翻译、其他招聘 客服、技术支持招聘 不限招聘
  • 不限
  • 合资企业
  • 50-200人

Pullman Shishi Mattison is invested and built by Hongkong Wang Jen Sen Holiding and managed by Accor. It is a high-end hotel brand subordinate to Accor.   The hotel is located in the centre business district of Shishi City, the famous Chinese Clothing City and the Hometown of Overseas,and 15 minutes drive to the Quanzhou Jinjiang International Airport. It is the first International Hotel in the city and part of a commercial development,which includes serviced apartment, office building and shopping centre, the hotel features 254 rooms and suites, an executive lounge, spa, gym, swimming pool, 3 restaurants, lobby lounge, 8 meeting rooms and a 1800 sq. m pillarless grand ballroom.    Pullman Shishi Mattison is in pre-opening stages, the hotel is scheduled to open in the fourth quarter of 2015.We are looking for the dynamic and experienced opening team members, to prepare a successful opening of a modern contemporary designed Pullman Shishi Mattison.    石狮明昇铂尔曼酒店是香港王氏仁森机构投资兴建,由法国雅高酒店管理集团管理,为雅高集团旗下的高端酒店品牌 PULLMAN 铂尔曼 。 酒店位于中国服装名城、著名侨乡-石狮市的中心商务区,距泉州晋江国际机场15分钟车程,是石狮市高端国际性品牌酒店且具有商务发展功能, 包括酒店式公寓,写字楼和购物中心。酒店拥有254间客房和套房, 1间行政酒廊,水疗中心,健身房,游泳池,3个餐厅,大堂酒廊,8个会议室和1个总面积达1800平方米的无柱大宴会厅。   To find out more aboutour full range of benefits,  please speak to a member of the Talent and CulturesTeam. 如您想更加详细地了解人才福利项目,您可以直接与人力资源部联系。 We provide Socialinsurance, two days off per week and paid annual leave etc ● 我们为您提供社会保险(五险)、月休8天、带薪年假等。 We provide competitive pay and benefitpackage ● 我们提供有竞争力的薪酬和福利。 We reward the value you add to the hotel ● 我们认可有贡献价值的个人和团队。 We care about you and your workingenvironment ● 我们关心您和您的工作环境。 简历投递:hr@pullmanshishi.com 联系电话:0595-88581088 /181 6096 8183 联系人:Rita Zhang                                                                              

分享到朋友圈
分享至朋友圈
↑微信扫上方二维码↑
问公司
对职位有疑问?快来问问吧
手机扫一扫
随时随地找工作
广告3
简历投递成功
您可以在 个人中心 - 简历管理 - 我的简历 中查看您创建的简历
您可能感兴趣的职位:
关注微信公众号
投递结果早知道
联系方式
联系我时,请说是在泉州人才网上看到的
泉州人才网平台核验
实名核验
招聘人员已通过实名信息验证
实地核验
平台已实地走访用人单位核实企业地址信息
泉州人才网平台核验服务
我们会对职位信息进行全面考察,竭尽全力为您打造安全的求职环境
知道了
正在获取二维码...
请使用微信扫一扫

公司简介 | 商业合作 | 广告中心 | 联系我们 | Copyright © 2024 QzRenCai.com All Rights Reserved.

泉州人才网-大泉州人才网 版权所有